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PCQN conferences are an excellent opportunity to learn, share, and network with a diverse
group of palliative care colleagues from around the country in an intimate setting.

Membership in PCQN includes attendance fees for up to four team members. CEU credits are available.






The Fall conference will be held at The Garland Hotel, in North Hollywood, CA.

We are pleased to offer PCQN Conference attendees a significantly discounted room rate at The Garland.
Click here to visit PCQN’s exclusive room reservation page.
To receive this discounted room rate, you must complete your reservation no later than September 4, 2017.  

The Hollywood Burbank Airport (also known as Bob Hope Airport; BUR), is a 15 minute drive from The Garland. It is a mid-sized airport, served by most domestic passenger airlines, and is known for being particularly fast and easy to enter/exit from.

Click here to see directions from BUR The Garland




View the agenda now!




Topic: Patient communication (Day One)
Robert M. Arnold, MD, is a Professor in the Division of General Internal Medicine, Department of Medicine at the University of Pittsburgh and in the University of Pittsburgh Center for Bioethics and Health Law.  He completed his medical school training at the University of Missouri-Kansas City and residency at Rhode Island Hospital.  Subsequently he has been on the faculty at the University of Pittsburgh. He is the Director of the Institute for Doctor-Patient Communication and the Medical Director of the UPMC Palliative and Supportive Institute.  He is clinically active in palliative care.

Dr. Arnold has published on end-of-life care, hospice and palliative care, doctor-patient communication and ethics education. His current research interests are focused on educational interventions to improve communication in life-limiting illnesses and better understanding how ethical precepts are operationalized in clinical practice.  He is currently working with the UPMC Health System to develop system-wide, integrative palliative services throughout the health system. He is the Past-President of the American Society of Bioethics and Humanities as well as the American Academy of Hospice and Palliative Medicine.


Topic: Quality Improvement (Day One)
Hunter Gatewood
has worked with over 200 organizations in health care quality improvement and population health since 2006. He has worked in health care since 1998. Before focusing on improvement work full-time, he was a clinical social worker in community mental health and primary care case management. This real-world health care experience informs his work, particularly in this era of emphasis on population health and the integration of health care services with the goals of public health. As part of his professional development, Hunter completed the Institute for Healthcare Improvement’s Improvement Advisor program and served as the president of a San Francisco non-profit organization.

He is the owner of Signal Key Consulting, an expert resource on performance improvement, leadership habits, and workplace culture. Their work includes QI program design, performance improvement instruction, and professional coaching.


Topic: Family Caregiver Interventions (Day Two)
Betty Ferrell
, RN, PhD, MA, FAAN, FPCN, CHPN, is the Director of Nursing Research & Education
and a Professor at the City of Hope Medical Center in Duarte, California. Dr. Ferrell has been in nursing for 40 years and has focused her clinical expertise and research in pain management, quality of life, and palliative care. She is Principal Investigator of a Research Project funded by the National Cancer Institute on “Palliative Care for Patients with Solid Tumors on Phase 1 Clinical Trials” and Principal Investigator of the “End-of-Life Nursing Education Consortium (ELNEC)” project. Dr. Ferrell was Co-Chairperson of the National Consensus Project for Quality Palliative Care, has authored eleven books including the Oxford Textbook of Palliative Nursing. In 2013 Dr. Ferrell was named one of the 30 Visionaries in the field by the American Academy of Hospice and Palliative Medicine.








Los Angeles is a destination unlike any other: it’s the entertainment capital of the world, offering 75 miles of sunny coastline, a flourishing Downtown, acclaimed restaurants, trend-setting art and fashion scenes, and internationally flavored neighborhoods. With so much to see and do, it can be overwhelming. Fortunately, Los Angeles provides numerous ways to explore the city, including the Metro Rail.

The Garland Hotel is located in North Hollywood, in the San Fernando Valley region of LA. North Hollywood has a vibrant arts district, and is home to many major entertainment studios. Take a gander at the Great Wall of Los Angeles (the longest mural in the world), grab a cocktail in L.A.’s oldest tiki bar, or make your way to the nearby Wizarding World of Harry Potter.


Area Activities
Transportation Options
Discover Los Angeles Lyft Los Angeles
Universal Studios SuperShuttle Burbank
NoHo Arts Disctrict Car Rental
Santa Monica Pier LA Metro















Questions? Contact us!